ck 4 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the ck 4 platform and all of its services. They form a legally binding agreement between ck 4 ("Platform") and its registered users ("Members"). Alongside these Terms, our Privacy Policy and responsible gaming guidelines are also considered part of your use of the platform.

By accessing this platform or using any of its services, you confirm that you have fully read, understood and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using the ck 4 platform.

2. Membership and Eligibility

The following conditions must be met in order to open an account and use the ck 4 platform:

• The applicant must be at least 21 years of age. The 21+ age limit applies strictly to participation in casino and betting activities.
• To become a member, you must provide your real identity, accurate contact information and valid payment method details.
• Only one account per person is permitted. Multiple accounts held by the same individual are strictly prohibited.
• It is entirely the member's responsibility to comply with the applicable laws in their own area when using the platform.

During the account verification (KYC) process, members may be required to submit a national identity card, passport or other valid identity documents. If the required documents are not provided within seven business days of the request, the account may be temporarily suspended.

3. Account Management

3.1 Login Credentials Security

It is entirely the member's responsibility to keep their account username and password confidential. If you suspect unauthorised access to your account, you must notify the ck 4 support team immediately. Allowing any third party to use your account is prohibited.

3.2 Updating Information

If your name, mobile number, email or payment method details change, you must update them in your account. ck 4 is not responsible for any withdrawal delays or cancellations caused by outdated or incorrect information.

3.3 Account Inactivity

If there is no login or transaction for 365 consecutive days, the account may be marked as inactive. In this case, the member must contact the support team to reactivate the account.

4. Deposits and Payments

The following methods are accepted for deposits on the ck 4 platform: bKash, Nagad, Rocket, Upay and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, City Bank).

• Minimum deposit amount: ৳300 for each method.
• Deposits are usually completed within a few minutes; if the balance is not credited, please notify the support team.
• The payment account used for deposits must be registered in the member's own name.
• Deposits made through third parties are not accepted and such transactions will be reversed.

5. Withdrawal Policy

Members may use bKash, Nagad, Rocket, Upay or bank transfer to withdraw their winnings.

• Minimum withdrawal amount: ৳500.
• The withdrawal process generally takes between 30 minutes and 3 hours.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• The withdrawal method should, where possible, match the deposit method used.
• In the case of unusual or suspicious transactions, additional verification procedures will be followed, which may delay the withdrawal.

To withdraw winnings earned from a bonus, the wagering requirements attached to that bonus must be fully met. If a withdrawal request is submitted without meeting the wagering requirements, the bonus will be cancelled.

6. Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. Example: a deposit of ৳1,000 will add ৳1,000 in bonus, bringing the total balance to ৳2,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning in the above example, bets totalling ৳1,000 × 25 = ৳25,000 must be placed before withdrawing.

6.2 Other Promotions

ck 4 runs various promotional offers from time to time, such as weekly reload bonuses, cricket fan bonuses, birthday gifts and referral rewards. Each promotion has its own applicable terms.

6.3 General Bonus Rules

• Bonuses may only be used for betting activities on the ck 4 platform.
• Multiple bonuses cannot be claimed at the same time unless stated otherwise in the specific promotion.
• No bonus can be transferred directly to a bank — it is never cash.
• Attempting to claim a bonus using false information or by exploiting system loopholes may result in account closure.
• Each bonus offer must be used before it expires; expired bonuses are cancelled automatically.

7. Betting Rules

7.1 Placing Bets

Once a member confirms a bet, it generally cannot be changed or cancelled. In live betting, odds may change rapidly and the odds in effect at the time the bet is accepted will be considered final.

7.2 Match Cancellation or Postponement

If a match or event is cancelled or not completed within the specified time, the related bets will be settled in accordance with ck 4's established rules. The stake is usually returned, though exceptions may apply in certain cases.

7.3 Technical Errors

If a bet is incorrectly accepted or winnings are incorrectly calculated due to a server or software error, ck 4 reserves the right to review and correct that transaction.

8. User Conduct

Members must refrain from the following prohibited activities while using the ck 4 platform:

• Opening an account using a false identity or false information.
• Operating multiple accounts or using another person's account.
• Deliberately exploiting any technical vulnerability or bug.
• Placing bets using automated software, bots or scripts.
• Using the platform for money laundering or illegal transactions.
• Threatening, abusing or behaving offensively towards other members or staff.

If any of these prohibitions are violated, the account will be closed immediately and the associated balance may be forfeited.

9. Privacy and Data Protection

ck 4 is committed to protecting members' personal information. How we collect, store and use data is explained in detail in our Privacy Policy. All transactions are secured with SSL encryption.

Member data is used to provide and improve ck 4's services. Personal information is not sold to any third party. However, information may be disclosed in response to a lawful request from law enforcement authorities.

10. Responsible Gaming

ck 4 believes that betting and casino activities are a form of entertainment — not a guaranteed source of income. We encourage members to play within their limits. Our responsible gaming guidelines provide details on setting limits, self-exclusion and available support.

• Members can set their own daily, weekly or monthly deposit or betting limits.
• A cooling-off option is available to temporarily close your account for a set period.
• If you feel you have a problem with gambling, you can request permanent self-exclusion.

11. Account Closure and Termination

11.1 Closure at the Member's Request

Any member may request account closure at any time through the support team. An opportunity to withdraw any outstanding balance will be given before closure, however any bonus with unmet wagering requirements will be cancelled.

11.2 Closure at ck 4's Initiative

ck 4 reserves the right to suspend or terminate any account at any time without prior notice due to a breach of terms, fraud or security concerns. In such cases, any legitimately earned balance will be returned, but all bonuses will be cancelled.

12. Changes to Terms

ck 4 reserves the right to partially or fully amend these Terms at any time. Members will be notified of significant changes via their registered email or through a platform notification.

Continued use of the platform after any changes will be taken to mean that the member has accepted the revised Terms. It is therefore recommended that you visit this page regularly.

13. Contact and Support

If you have any questions or complaints regarding these Terms, please contact the ck 4 support team. Our support team is available seven days a week, 24 hours a day, in both Bengali and English via live chat and email.

For more details about all platform services and terms, please visit our Frequently Asked Questions (FAQ) page. You can also visit our About Us page for general information about ck 4.

Thank you for reading these Terms in full. Welcome to the ck 4 platform — please play responsibly and enjoy.